Agreement
By accessing or using the website of NEUAVE (“we”, “us”, “our”) at [www.neuave.com] (the “Site”), and/or by purchasing services from us, you (“you”, “your”, “Client”) agree to be bound by these Terms of Use (the “Terms”). If you do not agree to these Terms, you must not use the Site or engage our services.

1. Services
   NEUAVE provides branding, design, strategy and website-related services for clients. We deliver custom services scoped via separate proposals or agreements. These Terms govern your use of this Site and our services unless an executed agreement states otherwise.

2. Payment & Fees
   Payments for services must be made in accordance with the applicable proposal/invoice.
   One-time services require payment in full or a deposit as specified in the proposal.
   Subscription/retainer services renew monthly until cancelled as set out in the relevant agreement.
   All payments are non-refundable once work has commenced, unless otherwise agreed in writing.

3. Intellectual Property
   We retain ownership of all original work and materials until full payment is received. Upon full payment, ownership (or as otherwise agreed) of final approved deliverables will transfer to you.
   You grant NEUAVE a non-exclusive, worldwide, royalty-free right to showcase your project in our portfolio, social media and marketing materials unless you explicitly request otherwise in writing.

4. Website Content & Use
   All content on the Site (text, graphics, logos, images, videos) is owned or licensed by NEUAVE and protected by intellectual property laws. You may view and download content for your personal, non-commercial use only. You may not reproduce, modify, distribute or otherwise exploit Site content without our express prior written consent.

5. User Conduct
   You agree not to use the Site or services to:
   Violate any applicable law or regulation.
   Upload or transmit viruses, malware, or harmful code.
   Impersonate NEUAVE or another party.
   Modify, adapt, or hack the Site or underlying systems.
   We reserve the right to suspend or terminate your access if you breach these Terms.

6. Disclaimers & Limitation of Liability
   The Site and our services are provided “as is” and “as available”, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, NEUAVE disclaims all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
   In no event will NEUAVE be liable for any indirect, incidental, consequential, special or punitive damages, or any loss of profits or data arising out of or in connection with your use of the Site or services, even if advised of the possibility of such damages.

7. Refunds & Cancellations
   Any right to refund or cancellation will be governed by the specific proposal or service agreement. Unless otherwise stated, once work has started (post-deposit) payments are non-refundable. We may cancel a project if you fail to provide necessary input or payment; in such case you remain liable for payment for work completed.

8. Governing Law & Jurisdiction
   These Terms are governed by and construed in accordance with the laws of [State/Territory], [Country] (e.g., Victoria, Australia). You agree to submit to the non-exclusive jurisdiction of the courts of that state/territory.

9. Changes to Terms
   We may update these Terms at any time by posting the revised version on the Site. The “Last Updated” date will reflect the change. By continuing to use the Site or services after changes are posted, you accept the revised Terms.

10. Contact Information
    If you have any questions or concerns about these Terms, please contact us at: